Reviews

Showing 33 reviews

• 10/10

  Very pleasant stay far from the crowd

  Its a very pleasant place, the garden restaurant and the facilities around the pool. Rooms are nice. The Staff is very friendly

  Verified guest · September 2026

• 10/10

  Simple location to airport and quick uber ride into the city. Rooms were clean and spacious and great value for money

  Verified guest · August 2026

• 10/10

  Staff were very helpful,rooms very clean, had all the facilities we needed. We have been there 2 times now and we will be back . Thank you. …

  Verified guest · August 2026

• 9/10

  Great location just slightly away from the city centre but not too far that its inconvenient. Huge comfortable rooms.

  Verified guest · August 2026

• 9/10

  Excellent attentive staff, great value for money with good facilities

  Extremely helpful and caring staff, good facilities, nice rooms (big baths) and value for money

  Verified guest · August 2026

• 9/10

  Great staff and fabulous value with all you need for a Nairobi base

  All the required facilities were available, clean rooms, nice pool, excellent spa and all staff were amazing - so helpful.

  Verified guest · August 2026

• 10/10

  SPECTACULAR IN EVERY WAY.

  Staff are AMAZING, Room was stellar, SO CLEAN, warm in this cold weather. I looooved the shower. Breakfast was VERY GOOD!

  Verified guest · August 2026

• 9/10

  Very good valued stay for a couple of nights in a strategic part of Nairobi!

  The staff went above & beyond to accomodate my wishes, upgrading me to a better room! The bedroom was fantastic!

  Verified guest · August 2026

• 10/10

  Location, cleanliness, facilities, safety and security, hospitality and service.

  Verified guest · May 2026

• 9/10

  Good location, very friendly staff, and very good swimming pool.

  Verified guest · May 2026

• 10/10

  Would stay there again

  Food, room and general facilities were excellent

  Verified guest · May 2026

• 10/10

  Well Maintained Upscale Hotel with Great Service and Breakfast

  Friendly helpful staff. Gym is well equipped and big. Room is spacious

  Verified guest · April 2026

• 10/10

  Very clean. Great location. The staff were so helpful and friendly. They literally couldn't do enough for you. Even the doorman

  Verified guest · April 2026

• 10/10

  Everyone was warm and welcoming! The service was excellent!

  It was conveniently located to where I needed to be close to family and friends

  Verified guest · March 2026

• 10/10

  HILLPARK met my expectations

  Neat rooms, courteous staff at the front desk and restaurant and the fact that the hotel is well secured and close my conference venue. So I walked and never took a taxi out.

  Verified guest · March 2026

• 10/10

  It was a beautiful stay. I would definitely love to visit agaim

  The environment, the politeness of the staff, and the room was super gorgeous.

  Verified guest · March 2026

• 9/10

  Super friendly and efficient staff. The hotel has everything what is needed, including a great swimming pool and a good gym. Breakfast is also great.

  Verified guest · March 2026

• 10/10

  Good location, great restaurant and rooms were clean and comfortable.

  Verified guest · February 2026

• 10/10

  Lovely city view. Pleasant staff and great morning breakfast.

  Verified guest · February 2026

• 10/10

  Very nice hotel, very clean the staff were all helpful from the reception and the cleaners and the restaurant staff, the breakfast was very nice good variety, nice cocktails, the pool was nice and big, the water was heated like advertised, the rooms are good size I had one with a nice city view, the bed was comfortable, a nice size bath, the room was very clean, good lighting

  Verified guest · February 2026

• 10/10

  Wonderful

  Everything was good and worth the money, their breakfast was always fresh and tasty

  Verified guest · January 2026

• 10/10

  Excellent

  Great location and just fews minutes from airport and everything is reachable

  Verified guest · January 2026

• 9/10

  Great customer service, good food, great ambience. Clean rooms.

  Verified guest · January 2026

• 9/10

  Reliably good. Comfy rooms. Staff efficient and friendly.

  Verified guest · January 2026

• 9/10

  Great place to stay when in Nairobi

  The staff at Hillpark were so great from the very start of booking until we left. The gym at Hillpark is one of the best gyms I’ve used in a hotel!

  Verified guest · October 2025

• 9/10

  The fitness center is very well equipped. Restaurant food was good and available 24hours. Staff was excellent and helpful. Relatively close to the airport.

  Verified guest · August 2025

• 9/10

  Good choice before my Safari!

  Nice grounds! Love that it included breakfast and I could enjoy it outside by the pool. It also had a spa and gym which was great! Staff was lovely and helpful.

  Verified guest · June 2025

• 10/10

  Enjoyable, restful stay

  I had a nice, quiet, and restful stay at Hillpark Hotel. The room was clean and comfortable, and the hotel staff were pleasant and welcoming, always ready with a smile and waiting to help in whatever way they could. I was also happy to find that the wifi was working great. My only regret was that I couldn't stay longer, so I missed out on enjoying facilities like the swimming pool and the sauna, both of which looked great. I'll definitely be back to sample both.

  Verified guest · January 2025

• 10/10

  The hotel was clean, and the room was perfect - in fact, I was even pleasantly surprised to find it looking nicer than the photos. Had a lovely, quiet night and enjoyed the comfortable bed. Also really appreciated the high-pressure shower with its steaming hot water. Would've liked to stay longer to experience the pool and sauna, but I'll definitely be back.

  Verified guest · October 2024

• 10/10

  Truly home away from home. Very enjoyable.

  We love the staff. Everyone is so friendly and caring.

  Verified guest · September 2024

• 9/10

  The staff are so friendly and helpful. We arrived late at night, and they wanted us to rest and not worry about paying until the morning after some rest. The food in their restaurant is good and reasonably priced too. I felt safe at all times. The rooms were nice, and the bed was comfy.

  Verified guest · June 2024

• 9/10

  Great value-for-money hotel, superb staff

  Fantastic Staff, nice Location and a lovely garden venue. The room met my needs perfectly - I have been back 4 times now.

  Verified guest · December 2023

• 9/10

  I will surely come back and stay there when I’ll visit kenya again

  It’s clean, great location, security, the staff was very welcoming and caring. Very kind as well

  Verified guest · December 2023

Reviews from verified guests who booked through Booking.com, December 2023 to September 2026.